![]() Shipping and handling on your original purchase is non-refundable unless the order was incorrect or defective and previously approved by our customer care team. Please know the label cost will be deducted from your refund or online credit amount. We are excited to offer hassle free returns! Simply reach out to our customer care team via email at with your order number and styles you wish to return, and we will send a prepaid shipping label your way. If approved, we will issue you a store credit for the value of your return within 5 business days of receipt. Your returned items will be reviewed upon receipt back to our store to ensure they are in line with our return policy. Please include a copy of your package slip within your return and retain your tracking number for your records. Browse the womens and mens collections, bags, clothing, accessories and the iconic geographical map. You must reach out to us within 24-hours of receiving your order to report a damaged item.Īll returns may be sent to the below address using the trackable shipping method of your choice. Shop the Alviero Martini 1a Classe Official Website. If seeking an exchange due to an item that arrived damaged, defective, or was incorrectly processed, please contact with your order number, photos of the product, and all relevant details about your experience. Please reach out to the email above with your request. If the item is not available, we’d be happy to exchange your purchase for an item of an equal value. To initiate an exchange, please email and we will get this process started. If the item you ordered is in stock in the size and color you need, we are happy to make an exchange. Gift cards are final sale and can not be returned or refunded. Holiday gifts ordered after Novemare eligible for returns until January 10, 2023. Return shipping is the customer's responsibility. Please note, final sale items are not eligible for return and include any item discounted 30% or more, as well as, intimates, swimsuits, makeup, gift cards, bodysuits, and accessories. All eligible returns can be sent back for your choice of refund or store credit. All returns must be sent back within 14 days of the order being received. Damaged or altered items will not be accepted for return unless approved by our team. To return an item to us, the item must be unworn, unwashed, in original condition, and have all original tags and parts attached.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |